Roto Pro: Transforming Roadside Assistance with Instant Connectivity and Flexible Opportunities
Roadside assistance apps for stranded drivers and the tow and mechanic businesses that help them, with live tracking and payouts.
- Industries
- Country
- United States
- Built with
- Flutter
- Node.js
- MySQL
The project
Roto connects stranded drivers with roadside businesses near them. Drivers use the Roto app to book a service provider, track their location in real time, pay in the app and leave a review. Tow operators, truck services and mobile mechanics use Roto Pro: they turn their availability on and off, set how far they will travel, receive alerts for requests near their current location, and chat with the customer about details, changes and ETA. Providers are paid for each completed job, with payouts twice a week by direct deposit. We built both apps in Flutter with a Node.js and MySQL backend, Google APIs and Stripe.
The challenge
- Stranded drivers struggled to find help quickly and had no idea when it would arrive.
- Roadside businesses had slow hours and no way to pick up extra jobs.
- Providers had little control over when and how far they worked.
- Details, changes and ETAs were passed by phone, which led to misunderstandings.
What we built
- A driver app for booking roadside help, with live provider tracking, in-app payment and reviews.
- Roto Pro, a provider app that alerts businesses to service requests near their current location.
- Availability and distance settings that each provider controls.
- In-app chat with customers and Roto Pro support during each request.
- Stripe payments with twice-weekly direct deposit payouts.
Key features
Live provider tracking
Drivers watch their tow truck or mechanic approach on the map.
Request alerts
Roto Pros are notified of new service requests near where they are.
Availability toggle
Providers go online and offline whenever they choose.
Distance settings
Each provider sets how far away they will accept requests.
In-app messaging
Details, changes, ETA updates and cancellations are handled in the chat.
Twice-weekly payouts
Earnings from completed requests are paid by direct deposit twice a week.
Verified provider sign-up
Providers register with a driver's license, business name, tax ID and certificate of insurance.
Driver reviews
Drivers rate the service, which helps others choose a provider.
