Smart Skincare with
Lisa AI-Powered Chatbot
for Accurate
Solutions
Lisa is an AI-powered skincare chatbot that helps users identify skin concerns like acne, dryness, and pigmentation. It provides helpful skincare tips to engage users and recommends the right products to boost sales for businesses.
For Lisa, the challenge was clear:
- How do we make skincare advice simple, accurate, and accessible for everyone, not just experts?
- How can we ensure the chatbot stays focused only on skincare, avoiding unrelated topics?
- And most importantly, how do we build trust by giving reliable recommendations that match each person’s unique needs while also helping businesses boost product sales?
This is where Lisa’s AI-powered chatbot stepped in combining intelligent skin analysis, bilingual communication, and personalized product mapping to transform skincare guidance into a trusted, interactive experience.
Lisa’s Challenge:
Making Skincare Simple and Accurate
Everyone wants healthy, glowing skin but not everyone knows which products are right for them. People often face issues like acne, dryness, or pigmentation and end up confused by the overwhelming number of options in the market. Wrong choices not only waste money but can also harm the skin.
Our Process
Conceptualization
- How do we make skincare advice simple, accurate, and accessible for everyone, not just experts?
- How can we ensure the chatbot stays focused only on skincare, avoiding unrelated topics?
- And most importantly, how do we build trust by giving reliable recommendations that match each person’s unique needs while also helping businesses boost product sales?
Design
- Built a clean and intuitive chatbot interface with simple conversational flows.
- Focused on skincare-only responses to build trust and avoid irrelevant queries.
Development
- Trained AI with verified dermatology datasets for accurate skin issue recognition.
- Integrated product catalogs so solutions directly link to the client’s offerings.
- Added personalization logic to recommend products based on individual concerns.
Deployment
- Deployed the chatbot across digital channels (website and mobile).
- Integrated secure payment gateways for seamless checkout.
- Optimized analytics to track user queries, engagement, and product sales.
Project Challenges & Solutions
How we solved key problems in building an AI-powered skincare chatbot balancing user trust, focus, and product integration across multiple platforms.
Challenge 1: Simplifying Skincare Advice for Everyone
Skincare guidance can be overwhelming for beginners.
Solution
Designed clear user journeys from identifying skin concerns to receiving personalized solutions and making purchases. Adaptive AI prompts make the experience simple and intuitive.
Challenge 2: Keeping the Chatbot Skincare-Focused
Risk of chatbot drifting into irrelevant or unrelated conversations.
Solution
Implemented strict domain control to ensure the chatbot only responds to skincare-related queries.
Challenge 3: Building Trust with Accurate Recommendations
Users need reliable guidance for their unique skin needs.
Solution
Trained AI on verified dermatology datasets to recognize skin issues accurately. Personalized logic matches each user’s concerns with suitable products for reliable guidance.
Challenge 4: Integrating Product Sales Seamlessly
Users should be able to purchase products without leaving the chatbot.
Solution
Linked chatbot recommendations directly to the client’s product catalog and integrated secure payment gateways to allow seamless purchases.
Challenge 5: Supporting a Wide Audience Across Platforms
Users access the chatbot from web, mobile, and social channels in different languages.
Solution
Deployed the chatbot across web, mobile, and social channels with bilingual support. Analytics track engagement, user queries, and product sales for continuous improvement.
Tech Stack Used
Flutter
React
Flask
Open
AI
Client Testimonials
“This AI-powered skincare chatbot completely changed how I shop for skincare. It’s simple, reliable, and feels like talking to a real expert.”
Lisa, Verified Client
Smarter Skincare Starts Here
Lisa is an AI-powered skincare chatbot that helps you identify skin concerns like acne, dryness, and pigmentation. Get trusted recommendations and personalized solutions all in one chat.
Design System
Timberwolf
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Soft Peach
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RGBA(242,237,234,1)
Spring Wood
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RGBA(249,246,244,1)
Black
#000000
RGBA(0,0,0,1)
