Client Handbook
At Equitysoft Technologies, we provide outstanding design and development services for both mobile and web, catering to businesses of all types. our focus remains on quality and innovation.
Welcome to Equitysoft Technologies !
We’re excited to have you here. You’re looking for a trusted digital partner who can transform your business with AI-powered solutions, cutting-edge technology, and seamless user experiences—and that’s exactly what we deliver.
You may have a few questions:
- Who are we?
- What makes us stand out?
- Have we worked with top brands?
- Do we have the technical expertise to meet your unique needs?
How do we ensure a smooth and successful digital transformation?
This handbook is designed to provide answers and offer a clear vision of how we can collaborate to help you achieve your business goals.
At Equitysoft Technologies, we specialize in AI development, mobile app development, web development, e-commerce solutions, and digital marketing. We’re committed to delivering high-quality, scalable solutions that improve business performance and streamline operations.
Whether you need custom software development, an intuitive user interface design, or a digital marketing strategy to boost your brand, our team of experts is here to help. Our mission is to create innovative digital solutions that drive real business results.
Let’s build something extraordinary together!
For inquiries, reach out to us at info@equitysoft.in
We specialize in creating AI-powered mobile apps, web applications, e-commerce platforms, fintech solutions, and advanced automation tools. Our team of skilled professionals crafts scalable and efficient solutions that keep your business ahead of the competition in today’s fast-paced digital environment. Whether you need a mobile app, an e-commerce platform, or an automation system, we have the expertise to deliver results.
But we’re not just developers; we’re partners. We believe in aligning our expertise with your business goals to deliver real, impactful results. Whether you’re a startup aiming to make a mark or an established business looking to innovate, we ensure that technology works as a strategic advantage for your company.
Our global presence across the US, India, and beyond has earned us recognition as a Top AI-Powered Mobile App Development Company, a Best Web Development Company, and a leader in E-commerce App Development.
Who Are We?
At Equitysoft Technologies, we understand that businesses like yours need more than just software. You need AI-driven, future-ready solutions that enhance efficiency, improve customer engagement, and drive measurable growth.
Here’s how we help your business succeed:
What You Need—And How We Deliver:
AI-Powered & Scalable Solutions
Your business needs a platform that grows with you. Our AI-based tools provide automation, predictive analytics, and intelligent decision-making, keeping your business at the forefront of innovation.
Flexible & Customizable Technology
Every business is unique, and so are your digital needs. We specialize in building AI-integrated applications that evolve with your requirements—without the need for constant rebuilding. Our solutions are tailored specifically to meet your business needs.
Smart Business Automation
Our AI solutions optimize workflows, streamline operations, and reduce manual work, allowing you to focus on scaling your business efficiently. We create intelligent systems that enhance both user experiences and operational productivity.
Full Control Over Your Digital Assets
Your business should never feel restricted. We empower you with full access to your AI-driven dashboards, data analytics, and integrations, ensuring everything works seamlessly with your existing tools and systems.
A Partner in Your Success
We don’t just build websites and apps—we build relationships. Along with development, we offer strategic guidance, AI-powered marketing insights, and long-term support to help you stay ahead of the competition.
At Equitysoft Technologies, we’re not just about building digital solutions—we’re about creating opportunities that help your business thrive in an ever-evolving digital landscape.
Our working areas ??
Equitysoft Technologies offers a comprehensive suite of services designed to meet your business’s digital needs. Here’s how we can help:
AI-Powered Mobile App Development
We specialize in creating AI-integrated mobile apps for iOS and Android that enhance user experiences, automate processes, and boost customer engagement. Our apps adapt, learn, and personalize interactions to ensure a smooth and seamless user journey.
Top Web Development Services
We develop AI-powered websites that include smart chatbots, personalized user experiences, and real-time analytics. Our web solutions are designed to optimize performance, improve conversions, and strengthen your brand’s digital presence.
AI-Enhanced E-commerce Solutions
Our AI-driven e-commerce solutions help you optimize product recommendations, automate inventory management, and enhance customer retention. We use AI-powered analytics to drive sales and maximize your online store’s efficiency.
Next-Gen AI & Automation Solutions
We implement machine learning models, natural language processing (NLP) tools, and intelligent automation to streamline business operations and improve decision-making. Our solutions eliminate inefficiencies, saving time and resources.
AI-Powered Digital Marketing & SEO
We use AI-driven marketing strategies to increase search rankings, optimize advertising, and predict customer behavior. Our AI-enhanced analytics allow us to create personalized marketing campaigns that boost engagement and ROI.
AI-Based Branding & Design
We develop AI-driven branding solutions, from logo creation to UI/UX optimization. Our design tools help you create compelling visuals and brand identities that captivate your audience and enhance user experience.
Our commitment to quality and innovation drives us to deliver solutions that not only meet but exceed your expectations. Partner with us to transform your ideas into reality and achieve your business objectives.
Why Our Services Stand Out?
At Equitysoft Technologies, we don’t just build software—we create AI-powered solutions that empower businesses, drive growth, and enhance user experiences. Here’s why businesses trust us:
We Build Intelligent Solutions, Not Just Software
Every business is unique, and so are its challenges. Our team goes beyond coding—we analyze, strategize, and create AI-driven solutions that align with your goals and help you stay ahead of the competition.
Innovation Meets AI-Powered Reliability
We blend cutting-edge AI technology with proven development practices to build secure, scalable, and high-performance applications. Whether it’s mobile apps, intelligent web platforms, or AI-powered e-commerce stores, we ensure your digital presence is future-ready.
AI-Enhanced Designs That Engage, Experiences That Convert
A great user experience is about more than just looks. We create AI-driven UI/UX designs that engage users and drive conversions, ensuring your app or website provides a seamless experience.
Your Business, Your AI-Driven Rules – Full Customization
We offer fully customized AI development to fit your unique needs, ensuring every feature, functionality, and integration is tailored to your business requirements.
AI-Driven Growth Strategies
Our AI-powered SEO, social media strategies, and digital marketing are designed to increase visibility, drive traffic, and convert visitors into loyal customers.
E-commerce Excellence with AI Optimization
We create AI-powered Shopify and custom e-commerce solutions that offer seamless shopping experiences, predictive analytics, and personalized product recommendations to boost sales and enhance customer satisfaction.
Dedicated AI Experts, Committed to Your Success
When you partner with us, you get a dedicated AI-focused team that treats your project as their own. Our engineers, data scientists, and strategists work closely with you to bring your vision to life.
Quality, Timeliness, and AI-Powered Support
We deliver high-quality AI solutions on time and provide ongoing updates and support to ensure your software continues to perform optimally. Your success is our priority.
Key Achievements at Equitysoft Technologies
We’ve built a strong reputation by delivering innovative, high-quality AI solutions for businesses of all sizes. Here are some of our impactful achievements:
AI-Powered Mobile & Web Applications
We have successfully developed custom AI-driven mobile and web applications for industries like fintech, healthcare, e-commerce, and social networking. Our applications are scalable, secure, and optimized for high performance.
Advanced AI-Driven E-commerce & Fintech Solutions
We specialize in creating seamless e-commerce platforms with AI-integrated payment gateways, automated inventory management, and product recommendations. Our fintech solutions streamline financial transactions with maximum security and efficiency.
AI & Automation for Smarter Business Operations
We implement AI-driven automation to optimize workflows, improve decision-making, and reduce operational costs. From intelligent chatbots to predictive analytics, our smart solutions improve both efficiency and user experience.
Engaging AI-Enhanced Social & Community Platforms
We’ve developed interactive social networking platforms and community-driven solutions, using AI-powered personalized recommendations and real-time enhancements to ensure secure and engaging environments.
AI-Optimized UI/UX & Digital Strategies
Our AI-driven UI/UX designs and digital marketing strategies boost engagement and conversions, helping businesses grow their online presence and revenue.
Why Choose Equitysoft Technologies?
Here’s why clients trust us:
We Listen, Understand & Deliver AI Solutions
We take the time to understand your unique needs and create AI-powered solutions that fit your business perfectly.
Smart, Scalable & Future-Ready AI Solutions
Our AI-powered platforms are designed to adapt, grow, and perform, ensuring your business is always ahead of the curve.
No Complicated Jargon, Just Clear AI Communication
We make sure you understand every step of the process—no confusing technical terms or hidden surprises.
AI Support That Goes Beyond Just Launching
We offer ongoing AI support and continuous updates to ensure your project’s long-term success.
A Proven Track Record in AI Innovation
Our portfolio is full of successful AI-driven projects that have helped businesses grow and thrive. When you choose us, you’re partnering with an experienced and dedicated team.
At Equitysoft Technologies, we don’t just deliver software—we deliver AI-driven solutions that help businesses grow, enhance operations, and stay ahead in the digital age.
Equitysoft Technologies is headquartered in Ahmedabad, India, with an additional office in Germany, allowing us to serve clients worldwide across various industries and regions.
With a dynamic team of 50+ skilled professionals, we bring innovation, expertise, and efficiency to every project. Our strategic presence across time zones ensures seamless collaboration, enabling us to deliver projects on time while providing continuous support.
Our flexible work model allows us to adapt to our clients’ needs, making global business operations effortless.
Our Leadership and Directors, based in both India and Germany, drive our commitment to excellence, consistently delivering AI-powered solutions that transform businesses and make a real impact.
Partner with Equitysoft Technologies to experience the perfect blend of global expertise, local insight, and cutting-edge innovation.
When We Begin Our Partnership ?
Our partnership with you begins the moment you reach out to us—whether you submit a Request for Proposal (RFP), schedule a free consultation, or simply initiate a conversation.
If you have an RFP, jump ahead to discover how we handle and collaborate on RFPs. Otherwise, here’s what to expect during our first interaction:
Discovery & Initial Discussions
Our initial meeting focuses on understanding your project vision, business objectives, and technical needs. This step ensures that we align our strategies with your specific goals. Here are the key discussion areas:
- Project Goals – Understanding what you aim to achieve.
- Challenges & Pain Points – Identifying the problems you want to solve.
- Budget & Timelines – Clarifying constraints and expectations.
- AI & Automation Needs – Exploring how AI can optimize your operations and decision-making.
- Our Experience – Sharing relevant case studies and success stories.
This conversation forms the foundation of a successful partnership.
AI-Driven Insights & Smart Questionnaires
To gain deeper insights, we leverage AI-driven questionnaires and predictive analytics to:
- Gather essential information about your requirements and priorities.
- Analyze potential risks and recommend AI-powered solutions.
- Personalize strategies using historical data and machine learning insights.
Our AI-driven approach ensures that we don’t just collect data—we use it intelligently to build tailored solutions.
Confidentiality, Security & AI Ethics
Your privacy and data security are our top priorities. We offer a Non-Disclosure Agreement (NDA) to guarantee complete protection of your data.
Estimations, Scoping & AI-Powered Project Planning
Once we fully understand your requirements, we provide:
- Detailed Project Scope – Including AI-powered solutions, automation workflows, and business intelligence strategies.
- Timelines & Milestones – With AI-assisted project scheduling for better efficiency.
- Budget Estimates – Transparent cost breakdowns using AI-driven forecasting models.
Our skilled team—comprising AI Engineers, Data Scientists, Project Managers, and Engineering Leads—considers all aspects of the project to ensure technical feasibility and business impact.
AI-Powered Hosting & Infrastructure Support
Selecting the right hosting environment is essential. We guide you through AI-ready cloud solutions such as AWS, Google Cloud, Azure AI, or private cloud setups for optimal performance and scalability.
Choosing the Right Engagement Model
We offer flexible project models to match your specific needs:
- Fixed Price – For well-defined projects with clear deliverables, ensuring cost predictability.
- Time & Materials – Ideal for projects requiring flexibility and ongoing collaboration.
- AI-Powered Retainer (Managed Services) – For continuous support, automation optimizations, and predictive analytics enhancements.
- Staff Augmentation – If you need extra expertise, our AI specialists and data engineers can seamlessly integrate into your team.
Project Kickoff & AI-Driven Execution
Once the Scope of Work is finalized, we assign the appropriate AI-driven resources to your project. Our approach includes:
- AI-powered process automation for efficiency.
- Intelligent analytics to monitor progress.
- Real-time updates to keep you informed at every stage.
Let’s Build Smarter Solutions Together!
📩 Contact Us at info@equitysoft.in to start your project today!
How We Kickstart Your Journey with Us ?
From the very moment we begin working together, we view our collaboration as a true partnership. We prioritize clear communication, well-defined expectations, and transparent actions to ensure that every step we take aligns with your business goals and project success.
Our partnership journey starts with a structured internal handover process, ensuring a smooth transition from sales to execution.
1. Internal Handover
Our internal handover process guarantees that all the information gathered by our Sales and Pre-Sales teams is seamlessly passed on to the Delivery team responsible for managing, developing, testing, and delivering your project.
Our Structured Handover Process Includes:
- Internal Handover Call: Facilitates complete knowledge transfer.
- Templated Documentation: Captures critical details, from technical specifications to business requirements.
- AI-Driven Project Planning Tools: Analyze project scope, timelines, and potential risks.
This handover takes place immediately after executing the Scope of Work (SOW), ensuring that our Delivery team is fully prepared before the formal kickoff meeting.
2. Kickoff Meeting
Our kickoff meeting is where you meet the Project Manager and Engineering Manager assigned to your project. These professionals will be your primary points of contact, guiding the project from inception to completion.
In This Meeting, We Will:
- Understand Your Business Objectives: Define success metrics and project goals.
- Align on Project Timelines: Set clear expectations and engagement models.
- Acclimate to Your Internal Processes: Foster seamless collaboration and communication.
By the end of the kickoff meeting, we ensure:
- A clear understanding of next steps, including actions by the Equitysoft Technologies Delivery team.
- Defined meeting schedules and preferred communication channels.
- Clarity on next milestones, key deliverables, and engagement expectations.
Established access points, integrations, and security protocols.
3. The Tools We Use
To maintain a transparent, efficient, and collaborative workflow, we use a comprehensive suite of advanced tools.
Communication & Collaboration
- Zoom: For face-to-face meetings, technical discussions, and project updates.
- Slack: Our virtual workspace for instant messaging, file sharing, and team updates.
- Email: For formal project updates, change requests, and official communications.
Documentation & Knowledge Sharing
- Google Workspace (gSuite): Centralized platform for document creation, spreadsheet management, and file sharing.
- Figma: Used for design collaboration, wireframes, and UI/UX reviews.
AI-Powered Tools
- AI-Based Project Analytics: Predictive analytics and automation for efficient project planning and risk management.
- Automated Testing & QA: Ensures software quality and performance with AI-driven testing.
- Chatbots & AI Assistants: Provide real-time support and quick responses to project-related queries.
We are flexible and open to integrating with your preferred tools, ensuring consistency and collaboration across teams.
Ready to Partner Up? Let’s Build Something Great Together!
Contact Us at info@equitysoft.in to kickstart your project today!
When Do We Deliver?
Our delivery approach is built to ensure maximum efficiency and value for every project. We adapt our methodologies (Scrum, Kanban, or a hybrid approach) and assemble a team that aligns with your project’s unique requirements.
Who Is the Delivery Team?
Equitysoft Technologies’s delivery teams consist of skilled professionals working collaboratively under the guidance of a Project Manager and an Engineering Manager to achieve milestones efficiently.
A Typical Delivery Team Includes:
- Project Manager: Your primary point of contact, responsible for tracking progress, ensuring smooth workflows, and keeping you informed.
- Engineering Manager: Leads the technical solution, ensuring alignment with the project’s objectives and supporting developers.
- Developer(s): Execute tasks based on project specifications, ensuring continuous and high-quality output.
- System Team: Manage hosting, server setup, and configurations.
- Designer(s): Handle UI/UX design, user flows, and formal mockups.
- QA Engineer: Validates the build for functionality, quality, and performance before User Acceptance Testing (UAT).
- Account Manager: Ensures ongoing communication with clients, overseeing project expectations and progress.
Where Is Our Delivery Team Located?
Our delivery team is globally distributed, with the majority of our members based in Ahmedabad, India. We ensure 24/7 coverage through flexible scheduling, allowing us to address urgent needs at any time. For clients in the Americas, we guarantee a minimum of 4 overlapping working hours.
Development Methodologies We Use
We utilize both Scrum and Kanban methodologies, tailoring our approach to meet the specific needs of each project.
1. Scrum
Scrum is an iterative framework that breaks development into focused sprints (typically 2-4 weeks). It incorporates daily standups (asynchronous), sprint planning, and regular reviews to ensure agility, transparency, and continuous client feedback.
2. Kanban
Kanban provides a visual representation of workflows using boards to track task progress. It allows continuous work delivery without strict sprint timelines, ensuring flexibility and efficient resource allocation.
Project Meetings and Communication
Meeting Cadence
- Daily: Asynchronous standups to discuss progress and roadblocks.
- Weekly/Monthly: Sync meetings, sprint planning, backlog grooming, demos, and retrospectives.
Communication Tools
To maintain transparent and consistent communication, we use the following tools:
- GitHub Project Board: Primary project management system.
- Slack: Instant messaging and collaboration.
- Email: Formal updates and project documentation.
Project Reporting
We provide regular reports outlining completed tasks, ongoing work, upcoming milestones, and potential risks. Reports can be scheduled weekly, fortnightly, or monthly based on project requirements. For hour-based projects, detailed time reports are provided weekly or monthly.
Level | Designation | Responsibility |
0 | Project Manager | First point of contact for day-to-day concerns |
1 | Director of Client Delivery | Handles unresolved issues escalated from the Project Manager. |
2 | Client Account Manager | Involvement based on severity, ensuring alignment with client expectations. |
3 | Delivery Head | Oversees complex escalations, ensuring resolution. |
Quality Assurance and Testing
Our in-house QA team conducts comprehensive testing across major browsers and devices. We utilize BrowserStack for cross-platform testing to maintain quality and performance.
Supported Browsers and Operating Systems:
OS | Chrome | Safari | Firefox | Edge |
macOS 15 | Yes | Yes | Yes | No |
Windows 11 | Yes | No | Yes | Yes |
iOS 17 | Yes | Yes | Yes | No |
Android 14 | Yes | No | Yes | No |
Launch Process
We follow a structured launch approach to minimize risks and ensure a smooth transition.
Pre-launch
- Freeze code and content three days before launch.
- Perform final site verification.
- Set up a live bridge meeting for launch day coordination.
During Launch
- Monitor live traffic before switching DNS.
- Verify SSL installation and SEO settings.
- Conduct functional tests after DNS switch.
Post-launch
- Final QA review to ensure stability.
- Check analytics tracking and performance.
Address any arising issues promptly.
Post-launch Support
Once the project is live, we enter the support phase to ensure a smooth transition and maintenance. Ongoing enhancements are available as needed, with dedicated teams monitoring performance and resolving any post-launch issues.
Ongoing Support & Maintenance
At Equitysoft Technologies, our commitment to clients doesn’t end once a project is launched. Every deliverable includes two weeks of Hypercare Support, during which we proactively monitor the solution, address any bugs, and provide hands-on assistance to ensure a seamless transition.
Beyond Hypercare: Flexible Ongoing Support
We understand that maintaining and enhancing your digital assets is vital for long-term success. After the Hypercare period, we offer flexible ongoing development and support plans tailored to your needs.
Whether you require routine maintenance, security updates, or new feature implementations, our managed services can scale to meet your requirements. Our plans cover:
- Essential Updates: Bug fixes, performance enhancements, and routine maintenance.
- Advanced Enhancements: Implementing new features or optimizing existing functionalities.
- Security Upgrades: Regular patches and updates to protect against vulnerabilities.
Annual Maintenance Packages
For clients seeking long-term maintenance, we offer an annual support package starting at a competitive rate per year per website. This package ensures:
- Continuous Security Monitoring: Stay protected with proactive security updates.
- Performance Optimization: Keep your website running smoothly and efficiently.
- Functionality Enhancements: Regular improvements to maintain peak performance.
By partnering with Equitysoft Technologies for ongoing support, you ensure that your digital solutions remain reliable, secure, and up-to-date, allowing you to focus on your core business activities.
Get in touch with us at info@equitysoft.in to discuss your support and maintenance needs.
On-Demand Talent Solutions
At EquitySoft, we understand that the success of your projects hinges on having the right talent at the right time. Our staff augmentation services offer the flexibility and expertise you need to meet your business goals efficiently and cost-effectively, without the risks of traditional hiring.
What is Staff Augmentation?
Staff augmentation is a strategic outsourcing solution that seamlessly integrates skilled tech professionals into your existing teams. With access to our diverse talent pool, you can bridge skill gaps, scale your workforce, and keep your projects on track without delays.
Why Choose Equitysoft Technologies for Staff Augmentation?
- Scalability: Adjust your team size effortlessly based on project demands.
- Cost-Effectiveness: Save on recruitment, onboarding, and long-term commitments.
- Expertise on Demand: Gain instant access to top-tier professionals.
- Flexibility: Quickly adapt to changing project needs with on-demand talent.
Key Success Factors
To ensure a seamless experience, we focus on:
- Clear Objectives & Scope: Defining project goals for smooth integration.
- Effective Communication: Ensuring constant collaboration between teams.
- Cultural Fit: Matching professionals to your company’s values and workflow.
- Integration & Onboarding: Helping new team members get up to speed quickly.
- Performance Monitoring: Regular evaluations to maintain quality standards.
Our Staff Augmentation Model
Engagement Duration:
- Short-Term (3 months): Ideal for immediate, project-specific needs.
- Long-Term (12+ months): Best for ongoing support and expertise.
Allocation Models:
- Full-Time: Dedicated professionals focused solely on your project.
- Part-Time: Flexible support while managing multiple commitments.
Skill Levels:
- Junior: Suitable for foundational tasks and support roles.
- Mid-Level: Ideal for hands-on development and implementation.
- Senior: Best for complex projects and strategic leadership.
Roles & Expertise
Our talent pool includes:
- Developers: Specializing in React, JavaScript, PHP, WordPress, and more.
- Project Managers: Driving timelines, budgets, and project success.
- QA Engineers: Ensuring quality through rigorous testing.
Power Your Projects with Equitysoft Technologies
Our staff augmentation services provide the flexibility, expertise, and cost-efficiency needed to scale your team and meet project goals without the burden of full-time hiring.
Let’s build the right team for your success. Contact us today!
Why This Handbook Matters to You?
At Equitysoft Technologies, we believe that a strong partnership begins with clarity, trust, and shared understanding. This handbook is more than just a guide—it’s a blueprint for our collaboration, designed to help you navigate our processes and make the most of our expertise.
1. Making Informed Decisions with Confidence
Transparency is the foundation of every successful project. This handbook provides clear, detailed insights into our services, methodologies, and commitments, ensuring you know exactly what to expect. Whether it’s website development, long-term support, or complex platform migrations, understanding our approach from the start ensures a smooth, hassle-free experience.
2. Empowering You with Knowledge
We want you to feel fully equipped and confident as we work together. By exploring this handbook, you’ll gain a deeper understanding of how we operate, communicate, and deliver results. This ensures alignment on timelines, project milestones, and deliverables, allowing us to work in sync with your business objectives for maximum impact.
3. Laying the Groundwork for Long-Term Success
A strong partnership is built on mutual understanding and shared goals. By familiarizing yourself with our approach, you’ll see how we prioritize innovation, efficiency, and long-term value in every project. Whether you need ongoing technical support or cutting-edge digital solutions, we’re here to help you scale and succeed.
For any questions or to discuss your project needs, please reach out to us.
Sales Inquiry
- E-Mail: business@equitysoft.in
- Phone: +91 92270 92288
